Client Counselling Services & Support

MOBILE WELDING SERVICES caters to diverse student learning needs and aims to identify and respond to the learning needs of all students. Students are encouraged to express their views about their learning needs at all stages of their learning experience from the initial counseling and enrolment stage.

All students should make an appointment at reception with the Director if they wish to ask about any vocational education and training or personal counseling services available at MOBILE WELDING SERVICES.

MOBILE WELDING SERVICES provides suitable resources to help clients to identify their learning needs and provides staff with the required student based information for use in designing client training and assessment strategies. In designing and adapting training and assessment products MOBILE WELDING SERVICES will do its best to ensure they are relevant to industry needs.

MOBILE WELDING SERVICES is committed to providing students requiring additional support with appropriate advice or assistance while training. To achieve this and to ensure the quality delivery of training and education, MOBILE WELDING SERVICES provides:

• Client Vocational Counselling to improve and extend training outcomes. While this can be achieved on a one to one basis with Management, trainers, assessors and course coordinators are required to monitor client progress. Clients are advised to make an appointment at reception to see the Director in the first instance.

  Additional support and services include:
  1. Education and Career Counselling
  2. Assistance when applying for RPL and RCC

• Personal Counselling services are available to all students and staff from management and may take the form of advice or referral to other services. Personal counselling services must meet the Mobile Welding Services Code of Practice and confidentiality procedures.

  Personal counselling services include but are not restricted to:
  1. Grievance /conflict resolution
  2. Stress management
  3. Access and equity issues
  4. Client welfare and support

• Language, Literacy and Numeracy (LLN) Support is available to provide clients with advice and support services in the provision of language, literacy and numeracy assessment services. Students needing (LLN) support are identified on enrolment.

• Literacy and Numeracy skills are generally included and identified in Training Packages and accredited course programs. In identifying literacy and numeracy requirements, clients need to:
  1. Count, check and record accurately
  2. Read and interpret
  3. Estimate, Calculate and Measure

  Where formalised LLN support is required by the client, extra curricula assistance is available and can be accessed by contacting the administration office for more information.

• Post Program and Exit Counseling Services include assistance with job seeking and vocational advice. Clients are advised of this service towards the completion of their course.

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